Trust Centre · draft

Proposed pricing and support.

A free path is useful for dogfooding and low-risk adoption, but a free reverse-proxy tier must have hard request and hostname limits so abuse or unexpected origin traffic does not become Yabby’s bill.

Free tier

Proposed, not final pricing.

  • One hostname; up to 25,000 qualifying HTML navigations per month.
  • 30-day aggregate retention, public privacy-safe dashboard, platform signals, and 404/redirect/latency rollups.
  • No appearance experiments, no custom retention, and best-effort community/email support.
  • Hard limit or pause at the cap; no surprise overage billing.

30-day free trial

Proposed, not final pricing.

  • One hostname; up to 250,000 qualifying HTML navigations during the trial.
  • Access-protected analytics and experiment reports, one lab experiment, and onboarding assistance.
  • No automatic paid conversion without an explicit plan choice.
  • Trial traffic remains subject to the same privacy and security boundaries.

Paid plan shape

PlanIllustrative scopeSupport
StarterOne to three hostnames, up to 1M qualifying navigations/month, 30-day retention.Email, one-business-day target; no contractual SLA until terms are signed.
GrowthUp to 10 hostnames, up to 10M qualifying navigations/month, experiments and coarse-device option.Priority email, agreed support window and incident process.
EnterpriseCustom volume, retention, onboarding, DPA negotiation, security evidence, and support terms.Custom commercial and response commitments.

Ownership and support reality

  • Yabby owns Worker code, aggregate storage, detectors, experiment validation, and patches within the agreed service.
  • The customer owns DNS, origin authentication, WAF/CDN chain, application behaviour, legal notices, consent decisions, and customer-controlled rollback.
  • No contractual 24/7 support is offered yet. A paid plan must state hours, targets, escalation, maintenance, and edge-provider dependency before production use.
  • Cloudflare pass-through costs, high-volume origin transfer, and optional onboarding or security work must be priced explicitly.